Doug Henze
Special to Crain's Detroit Business - Companies seeking to steer clear of a Wells Fargo & Co.-style ethics breach need to put safeguards — not just performance targets — in place, Michigan business school experts say. The much-publicized banking scandal, where associates opened bogus customer accounts to satisfy management sales goals, resulted in 2,500 employee terminations and the downfall of CEO John Stumpf and community banking head Carrie Tolstedt. Wells Fargo, which agreed in September to pay $185 million in
Doug Henze
Special to Crain's Detroit Business - Companies seeking to steer clear of a Wells Fargo & Co.-style ethics breach need to put safeguards — not just performance targets — in place, Michigan business school experts say. The much-publicized banking scandal, where associates opened bogus customer accounts to satisfy management sales goals, resulted in 2,500 employee terminations and the downfall of CEO John Stumpf and community banking head Carrie Tolstedt. Wells Fargo, which agreed in September to pay $185 million in